Conditions of Use ...

All sales are made under full compliance with the laws of New Zealand including:
Fair Trading Act
Commerce Act
Sale of Goods Act
Consumer Guarantees Act

In summary these require that all goods sold to you must match or exceed descriptions and specifications given by us. If they do not, you are entitled to a refund of your purchase price or a replacement of the item in question. Please note this doesn't mean you can ask for a refund if you have simply changed your mind.

CUSTOMS AND IMPORT DUTIES INFORMATION

For New Zealand customers, prices include GST.
For other countries, you may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you, we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, you should contact your local customs office for further information. Additionally when ordering from us you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods .

Thank you for bringing your business to House of Wigs. To clarify our business relationship we would like to bring to your attention our Terms of Trade How to order All merchandise may be purchased in 2 ways: 1. Full payment by direct debit: or 2. By Credit Card Unless there is a problem with couriers all orders should be received by you within 10 days of receipt of order. As I order from America this can sometimes take 2 weeks from the date of the order. Sale terms. For your protection we ask that you inspect all merchandiser thoroughly upon receipt. We ask that you notify us of any problem within five ((5) days of receipt of the merchandise by you. Unless there is a defect in the merchandise, returns will not be accepted unless pre-authorized by your sales person. Items that are authorized to be returned must be received by us within five(5) working days of receipt of the merchandise by you. If there is a return: 1 All returns must be accompanied by a copy of the packing slip or invoice. 2 The merchandise must be returned in its original condition (Please note the shaking or brushing of wigs or hairpieces is not allowed) 3 The cost of any postage or handling must be paid by you .